Return policy

All purchases made on this website can be returned within 14 days of delivery. Shipping charges are non-refundable, however, if the return is a result of our error, we will of course refund the shipping as well.

 

Our Guarantee

Any Oh! product bought on this website is subject to a 2-year warrantee (due to Danish retailer laws) against defect and will be repaired or exchanged within this period of time.

 

Changed Your Mind?

If you are not completely satisfied with your purchase, we will accept your return within 14 days from delivery.

Please pack the item(s) in the original packaging, enclose the returns form and place it in a protective envelope/package. Please mark the parcel with ”returned items”. We recommend tracking for secured arrival. Oh! by Kopenhagen Fur does not cover shipment costs if you regret your purchase.

 

Return adress:

Oh! by Kopenhagen Fur

C/O Kopenhagen Fur

Langagervej 60

DK – 2600 Glostrup

Denmark

 

Something wrong with your order?

We aim to ensure that the correct items are shipped, but if an error has occurred please contact us at service@ohbykopenhagenfur.com or call us at +45 2795 7096.

We will gladly accept the return of the incorrect item and send the correct item to you at no additional charge. We will provide a prepaid return label and any additional shipping cost associated to the error will be waived.

 

Something wrong with an item?

We strive towards production of the highest quality in materials and craftsmanship. However, sometimes we do experience issues with our products.

Should your item(s) be damaged during shipment or be faulty, please contact us at service@ohbykopenhagenfur.com and make sure to include an image of the faulty item alon with your order number. We will provide a prepaid return label and process a return or exchange for the damaged/faulty item(s).